Apple’s latest macOS, Catalina, has just been released to the public last October 7, 2019 and you can now install it on your Mac, as long as your device meets the hardware requirements. First revealed during the WWDC 2019 conference in San Jose, California, macOS Catalina introduces some new exciting features and functionalities.

As we say goodbye to iTunes, macOS Catalina brings in new apps and features to the table, including Apple Music, Podcasts Books, and TV. Another major feature is Sidecar, which can turn your iPad into another display. For ordinary users, this means getting a secondary display for free. For developers, on the other hand, this secondary screen can be used as a drawing tablet using supported apps.

• Attempting to download macOS Catalina from the Mac App Store you may find that a small version of the “Install macOS Catalina.app” file downloads to the “Applications” folder, rather than the complete 8.1 GB installer file.
• Apple has released macOS Catalina 10.15.7, a minor update that fixes a few bugs in macOS, including an issue with automatic Wi-Fi connections, one that could prevent files from syncing with iCloud Drive, and a graphics problem with the Radeon Pro 5700 XT in the most recent 27-inch iMacs.
• After downloading ‌macOS Catalina‌ and installing from the Mac App Store, some people have seen the installation process stop right at the 'Setting Up Your Mac.' Screen, and even after waiting.

And macOS Catalina is the sixteenth major release of Apple company which is based and build for Desktop and Macintosh. Therefore, macOS Catalina announces in June 2019. MacOS Catalina is the first operating system which can support easily 64-Bit Applications. However, macOS Catalina will release until the end of this year.

With the release of macOS Catalina 10.15, a lot of Mac users are enthusiastic to install the newest Mac operating system. Just like the previous versions of macOS, some were able to upgrade without a hitch, but several users encountered various issues during downloading and installation of the update.

Some users experienced slow downloading of the update, while others got error messages when installing Catalina, including:

• Storage system verify or repair failed
• This copy of the Install application can’t be verified. It may have been corrupted or tampered with during downloading.
• An error occurred while preparing the installation. Try running again.
• Copy of install macOS application is damaged and can’t be used to install macOS.
• There is not enough free space on the selected volume.

This guide will give you a detailed rundown of the most common macOS Catalina installation and update errors encountered by Mac users when upgrading or installing macOS Catalina, along with the instructions on how to deal with these hiccups.

Why macOS Catalina Won’t Install

Various problems can occur during the installation of macOS Catalina. If the installation won’t start, seems to freeze midway , or never seems to complete, then it means that there must be something wrong somewhere.

The first main reason why users can’t install macOS Catalina is compatibility problem. If your Mac doesn’t support macOS Catalina, you won’t be able to proceed with the installation. You need a fairly recent Mac to be able to run macOS Catalina. Here are the Mac models that support the newest macOS:

• MacBook (2015) and later
• MacBook Air (2012) and later
• MacBook Pro (2012) and later
• Mac Mini (2012) and later
• iMac (2012) and later
• iMac Pro (2017) and later
• Mac Pro (2013) and later

If your device is not on this list, then you’re sure to run into problems when installing Catalina.

Another thing you need to check before installation is your available storage space. You will need around 6.5 GB just to download the installer. Once you’ve downloaded it, the amount of space you will need during the installation depends on whether you’re doing a clean install or an upgrade.

A clean install will eat up around 20 GB of storage. On top of that, you have to make room for apps, user data, and user updates. An upgrade install, on the other hand, will only take up 6.5 GB of space for the installer, plus some installation files that the installer will copy to your startup drive.

If you’re tight on storage space, you should consider removing unneeded apps and files on your Mac. You can uninstall the apps one by one, and delete cache files and data using Outbyte MacRepair. Make sure you have at least 25 GB of free space to be able to install macOS Catalina successfully.

Aside from compatibility issues and insufficient storage, poor internet connection, incomplete or corrupted installation files, hard disk problems, and faulty software can also cause issues during the installation of macOS Catalina.

Installation Checklist for macOS Catalina

Before proceeding with the installation, it is necessary to spend some time ticking off the checklist below. These steps will not only prevent errors from happening, but also ensure that your data remains safe in case something goes wrong.

• Back up your Mac, especially your iTunes media library since Catalina will no longer have iTunes.
• Take note of the 32-bit apps on your Mac . You will need to update them to the 64-bit version after upgrading, or find an alternative for them.
• Delete old Install macOS files from your Applications folder. These old macOS installation files may cause error during the upgrade.
• Remove all external drives and accessories.
• Plug in your Mac’s power adapter.
• Connect to a stable Wi-Fi network.

Once you’ve completed these steps, you can now proceed with the upgrade.

How to Upgrade to macOS Catalina

The easiest way to download and install macOS Catalina is through the App Store on your Mac. Just open the App Store and search for macOS Catalina. Click the install button to start downloading, then click Continue.

You can also visit the macOS Catalina website and download the installer from there. The installer will be downloaded to the Applications folder on your Mac. Once downloaded, the installer will open by itself. Just follow the onscreen instructions to proceed with the installation. You might be asked to log in using your admin username and password during the process.

As long as your device is compatible with Catalina and you’ve followed the instructions, you’ll be able to successfully install the new macOS on your Mac. But if you encounter any error during the download or installation, refer to our guide below to sort out the issue.

How to Fix Common Download Errors for macOS Catalina

Downloading the installer is the first step of the installation process. The installer takes up 6.5GB of storage, but you will need more space to be able to run the new macOS smoothly. If you have Automatic Updates enabled, the installer might already be downloaded on your device.

If the installer has not yet been downloaded, go to the Apple menu > System Preferences > Software Update to download Catalina.

If the downloading process gets stuck or is taking a long time to complete, here’s what you can do:

1. Go to the Apple Server status website and check if the macOS Software Update‘s button is green. If not, then there’s probably some issues with the website, so you might need to try upgrading some other time.
2. If the macOS Software Update is green, but you’re still having download problems, check your internet connection. Consider switching to a wired internet connection if possible.
3. If the download is stuck for a long time, cancel it by clicking the X button.
4. Switch to a different DNS server and retry the download again.

It might take a few attempts for the downloading to be successful, especially in the early days of the release of the update.

How to Fix Errors When Preparing for the Installation of macOS Catalina

Once you have successfully downloaded the installer to your device, the system then prepares your Mac for the installation process. There are users who encountered errors during this stage and came across the Error occurred preparing the installation. Try running the applicationagain message.

The first thing you need to do when you encounter this error is to reboot your Mac. You might need to restart your system a couple of times to deal with this problem. If the error doesn’t go away after rebooting, here are some steps you can try:

Check Your Mac’s System Date and Time.

An incorrect system time usually gets in the way of a lot of system processes, including updates. To make sure your Mac’s date and time are correct, follow the instructions below:

1. Go to the Apple menu > System Preferences > Date & Time.
2. Tick off Set Date and Time Automatically.
3. If the option is already checked, uncheck it then reboot your Mac.
4. Go back to the Date and Time panel and check the option again.
5. Next, try re-installing macOS Catalina.

Re-Download the Installer.

If the step above did not work, you might have to delete the macOS Catalina installer on your Applications folder. Find the Install macOS file in the Applications folder and move it to the Trash. Empty the Trash and reboot. Once your Mac restarts, try downloading the installer and then run the install process again.

Delete the Installinfo.plist File.

If you encounter the Copy of install macOS application is damaged and cant be used to install macOS error during the preparation of the installation, the best workaround is to delete the installinfo.plist from the installer package, then try re-installing.

To delete the installinfo.plist file, check out the steps below:

1. Go to the Applications folder and look for the installer package for macOS Catalina. It is usually named Install macOS.
2. Right-click on the file and select Show Package Contents.
3. Click on Contents > SharedSupport.
4. Delete the Installlnfo.plist inside the folder.
5. Type in your admin password to confirm the action.
6. Click on the installer to run it again.

How to Fix Catalina Installation Errors on Mac

After preparing your Mac, the system then proceeds to the installation process. There are different errors you might encounter at this stage, so you need to take note of the error message and at which stage it happened.

Here are some of the errors you may encounter during the installation process.

Stuck at Setting Up Screen

When you’ve been stuck with the Setting up your Mac message for several hours or you encounter the dreaded spinning wheel, the best way to deal with this is to restart your device. Press the power button to shut down your Mac, then press it again to reboot.

Storage Space Problems

If you failed to optimize your storage space before the installation, you might come across errors related to insufficient storage space. You might see the macOS Could not be installed, the target disk is too small message or the There is not enough free space on the selected volume error.

This happens because you do not have enough space on your Mac. Free up some storage first before proceeding with the installation. You might need around 20GB to 25GB of space for macOS Catalina to run efficiently on your Mac.

Network Access Error

If you see a Code=551 error anytime during the installation process, you need to check your network settings. This error happens to devices with overactive firewall or those installed with third-party security software, such as VPN and antivirus. If this happens, disable this software first before trying to reinstall macOS Catalina.

Installation Doesn’t Complete

Sometimes, your Mac gets stuck with the x minutes remaining screen during the installation. When you encounter this problem, click the X button to exit the installation process and check your console logs. It is possible that your user account is corrupted, preventing your system from completing the installation process.

The only way to deal with this is to create another admin user account and install macOS Catalina using that account.

Mac Fails to Start After Update

You might think that everything is over once you finish the installation process and your Mac restarts. But sometimes, errors can still happen even after the installation has been completed. Some users reported getting stuck with a black screen, while others encounter the spinning wheel during the restart following the update.

This error is usually caused by incompatible or corrupted kext files. Kext or Kernel Extension files are the drivers for macOS. To check whether kext files are causing the error, move all of them out of your Extensions folder before rebooting your Mac.

To move your kext files, follow the steps below:

1. Boot your Mac into Safe Mode by holding down the Shift key until you see the Apple logo.
2. Open Terminal under the Utilities folder, then copy-paste the following command:

mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/

Once done, restart your Mac in normal mode and see if it goes through.

If All Else Fails, Do a Fresh Install.

If you’re still having issues despite following the guide above, you may need to do a fresh install of macOS Catalina. To do this:

1. Shut down your Mac.
2. Press Power + Command + R keys to bring up the macOS Utilities screen .
3. Click Reinstall macOS.
4. Select Disk Utility > Erase HDD.
5. Install the macOS Catalina from here.

Remember that erasing your HDD will delete all of your files and settings, so make sure you have a backup before doing a fresh install. This should hopefully take care of common macOS Catalina installation problems.

This article explains how you can fix the software update problem. More specifically, the focus of this article is on what you can do to when your Mac won’t update to the latest version of macOS.

Some Mac users, unfortunately, have been and continue to be affected by various macOS software update issues where they may experience a stalled macOS update. By stalled, we mean that macOS updates won’t download and install successfully.

Sometimes, you may see an error message saying “The macOS installation couldn’t be completed” or “macOS could not be installed on your computer”.

Mac Won’t Update?

Please try the tips belove if you are unable to update your computer:

It is important that you back up your Mac before you do anything.

Why Can I Not Download Macos Catalina Mac

There could be a variety of reasons for this. Before you do anything:

• Make sure there is enough space to download and install an update. If not, you may see error messages. To see if your computer has enough room to store the update, go to the Apple menu > About This Mac and click the Storage tap. You can easily free up storage space on your Mac.
• If you see a “Update Not Found” error, see this article.
• Make sure that you have an Internet connection to update your Mac. You can troubleshoot your connection.
• Be patient. An update may take some time. Just waiting may fix your problem. Sometimes more than a few hours. Do not put your Mac to sleep or closing its lid. Also ensure than your Macbook, if it is a Macbook, it is plugged it into AC power.
• If the update does not complete, your computer may seem stuck or frozen, for an extended time, try to restart your computer by pressing and holding the power button on your Mac for up to 10 seconds.
• If you have any external hard drives or peripherals connected to your Mac, try removing them. And try to update now.
• Reset PRAM on your Mac and then try again. To reset PRAM, turn off your Mac and then turn it on and immediately press and hold the Option, Command, P, and R keys together for about 20 seconds.
• It is possible that your Mac may unable to reach the update server. There could be two reasons for this:
  • You may have a slow internet connection. You may want to restart your router and modem to fix this problem. If you are using a Wi-Fi connection, try a wired connection, if possible.
  • Or there could be issues with Apple servers. It is possible that Apple servers are overloaded as a lot of people may be trying to update. You can check if Apple servers are experiencing issues.

If you are still having issues, then you may try the followings:

Safe mode

Try updating your Mac in safe mode. Here is how:

• Startup your Mac in safe mode. To do that, turn off your Mac and then turn on your Mac and immediately press and hold the Shift key until you see the login screen. Then release the Shift key. And login.
• Now your computer is in safe mode. Try to update now.
• Then exit safe mode when you are done (in either case). To exit safe mode, restart your Mac normally, without pressing the Shift key.

Combo update

You can use a combo update to install Mac updates. Please note that before you continue, you may want to back up your Mac. You can back up with Time Machine or you can use iCloud.

Why Can I Not Download Macos Catalina Os

Please note that combo updates let you update your Mac from a prior version of macOS within the same major release. A combo update is a combined update that means that it contains all of the changes since the original release of that major version. This further means that, using a combo update, you can update from macOS 10.15 directly to Mac OS X 10.15.2, skipping the 10.15.1. But you cannot go from, let’s say, 10.14.x to 10.15.x. For example, using a combo update, you cannot upgrade from macOS Mojave to macOS Catalina.

Please note that combo updates are huge. Here is how you can use them:

• Visit Apple’s combo updates site: https://support.apple.com/downloads/macos
• Find the right combo update. And download it. As stated above, they can be huge. The combo will download as a .dmg file.
• Now quit all apps on your Mac.
• Double-click the downloaded file, if it does not start automatically.
• Follow the onscreen instructions.

Using macOS Recovery to update your Mac

If you still could not update, you may try this. To do this, you need to restart your Mac from macOS Recovery. Using the method below, you will be able to upgrade to the latest macOS that is compatible with your Mac. Here is how:

Why Can I Not Download Macos Catalina Installer

• Turn off your Mac.
• Turn on your Mac and immediately press and hold the Option-⌘-R keys together until you see the Apple logo or the spinning globe icon.
• Login.
• Click Reinstall macOS and follow the onscreen instructions.

Macos Catalina 10.15 Download

See also: How to fix Catalina update problems